Lessons from the Edge
Who is the boss?
In my business the client is the boss. The client does not however, always know what’s best, that’s why they hired you. While it’s not a good idea to pull out the creative integrity, or reputation argument too much or too soon. If the client is compromising your ability to do the job they hired you for by delaying the process to an extreme, sabotaging your relationships or other wise being truly naughty, then you have every right to stand up for your brand. Do it professionally and do it in writing. Once the situation is resolved amicably, seriously re-consider keeping them as a client in the future.
Bottom Line: Life is too short for bad business.