Lessons from the Edge
There are a couple of personality types that, even I, cannot seem to find a path to symbiosis. Mostly these are due to either cultural bias or prejudice, and not really the personality itself, just it’s affectations, but some personalities just don’t mix. Believe me in these cases the feeling is very mutual.
In our business it is vital to get along with everyone you can. Event production, hospitality are all about the client, their guests and making them happy. So… what do you do?
The best solution I have found is to try and minimize direct contact with this person, use an intermediary if at all possible. When you do have to communicate directly, keep it professional, simple, clear and precise. Plan out what you will say beforehand so you are not improvising and possibly make the situation worse. Remember to breath. This person is temporary in your life. At some point the job will end.
Do not bad mouth this person to your crew or express publicly your real feelings anywhere near the event. It’s unprofessional and it will not help you, infact it will only hurt you. Save the bitching and venting for your partner or BFF when you either finish the job or at least get back to your room.
In this instance it is good that we are project based businesses!